HOW TO PREPARE YOUR PHOTOSCANNING SATCHEL

    1. Please fill the REPLY PAID satchel with your slides/negatives/photos.
    2. Fill out the Sender details on the front of the Priority satchel and sign the declaration.
    3. Follow the packing instructions on the page enclosed.
    4. Call 13 23 45 (StarTrack) to organise your satchel to be picked up.
    5. Our team will contact you to confirm that we have received your photos.

* FOR RESTORATION REQUESTS: please ensure these are clearly marked with a Post-it note or in a separate envelope.
(Restoration quotes will be given once photos are assessed)

Slides MUST BE 5x5cm
and no thicker than
0.5cm

Slides MUST NOT be
in display sheets

Slides should be
packed in a slide box
or tied in a bundle

Slides MUST BE
packed in groups of
50 or less

Slides MUST BE facing
the same direction

We only accept 2 types of negatives
Negatives MUST NOT exceed
the following dimensions

Negatives MUST NOT
be on a roll

Negatives MUST NOT
be loose

Negatives MUST BE
in a display sheet/plastic
pocket

in an envelope

Photos MUST NOT be
longer than 22cm on
any side

Photos MUST NOT be
shorter than 5cm on
any side

Photos MUST NOT
be in albums

Photos MUST BE
tied in bundles

Photos MUST BE
organised by size.

PLEASE NOTE: We take no liability for photos/slides/negatives that are not packed properly or damaged.

To avoid damages, please ensure you protect your slides/negatives/photos by using bubble wrap or other appropriate padding. Please ensure you do not over-pack your satchel by using slide carousel trays. If your satchel seems over-packed, please contact us immediately so we can assist you.