1. Please fill the REPLY PAID satchel with your slides/negatives/photos.
    2. Fill out the Sender details on the front of the Priority satchel and sign the declaration.
    3. Follow the packing instructions on the page enclosed.
    4. Call 13 23 45 (StarTrack) to organise your satchel to be picked up.
    5. Our team will contact you to confirm that we have received your photos.

* FOR RESTORATION REQUESTS: please ensure these are clearly marked with a Post-it note or in a separate envelope.
(Restoration quotes will be given once photos are assessed)

If you have any questions please call 03 9988 7800
Monday-Friday, 9am - 11pm (Australian Eastern Standard Time)
PLEASE NOTE: We take no liability for photos/slides/negatives that are not packed properly or damaged.
To avoid damages, please ensure you protect your slides/negatives/photos by using bubble wrap or other appropriate padding. Please ensure you do not over-pack your satchel by using slide carousel trays. If your satchel seems over-packed, please contact us immediately so we can assist you.